Signage & Visual Communications
Promotional & Tradeshows
Apparel & Merchandise
Web Design & SEO
Mobile App Development
Social Media Development
Email Marketing & Digital Campaigns
Video & Motion Graphics
Check out our process
If you have not already visited our process page we highly encourage you to do so as it will give you a better idea of how we break down the process step by step.
Frequently Asked Questions
Why do you use WordPress framework?
WordPress offers a number of benefits including customization abilities to our customers needs, it works on all different platforms so it is highly scalable, and best of all it boosts SEO capabilities that can help obtain higher rank placement of your website on search engine results. WordPress is open source content management software and currently powers around 80% of all blog websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices.
Where is the website hosted?
Your website needs to be hosted by a hosting company that specializes in WordPress hosting. There are many companies that do this. We recommend GoDaddy or HostGator who specialize in this area. We are more than happy to help you select and setup your hosting provider should you require assistance with setting this up.
Who do I call if something goes wrong with the website or I can’t figure something out?
We will be your first point of contact should something go wrong with your website. We will determine whether it is something the hosting company needs to fix or if it might be something that we might be able to help with but rest assure we will be your lifeline. We can also provide training to assist you in using your website once it is launched should you have the need.
What happens after the website is launched?
Once your website is launched, we will provide 30 days of direct support and monitoring to make sure any bugs have been ironed out and that you are confident using your new website. After this we will continue to offer our support with any questions and concerns that may arise. However if you are interested in our extended ongoing support and maintenance you will need to subscribe to one of our monthly care plans to make sure your website is secure, updated and maintained. These website care plans include updating your software, security checks and making sure your website is online and open for business 24/7/365. More information on our website care plans is available upon request.
How long will it take to appear at the top of Google?
The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimisation fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.
We are happy to talk to more about your search engine strategy if we haven’t already.
How will I know if anyone is visiting my website?
With our optional package we will set-up Google Analytics for your new website and show you how to log into your Google Analytics account where you can see a wide range of statistics about your website including number of visits, page view, and the amount of time people are spending on your website.
Once you subscribe to one of our website care plans, you will also receive more detailed analysis about your website performance and recommendations on how to improve.
What happens if I want to add some features to the website while you’re building it?
Whilst we like to be flexible and responsive to your needs, we also like to deliver what we promise within the time frames and budgets we have allowed. If you ask us to add new features to your website while we are building it, will most likely ask why? If we all agree that your new request will help us achieve our objectives then we will be more than happy to oblige. If your new feature is something you would like to add to your website but is not directly tied to your original objectives then we will suggest to schedule it for a second iteration of the website once it has been launched. This will require a new proposal.